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Interesting and useful articles about marketing, our product and online communications

Warning Signs of Customer Drop Off from Your Digital Service

Customers do not drop off instantly in most cases. They, unintentionally, give subtle signs that voice their concern or dissatisfaction.

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Customer Loyalty Program: What Is It and How to Build It

Businesses spend five times more to attract a new client than to keep existing ones. Increasing customer retention by just 5% can create a 25% to 90% increase in profitability.

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