Loyalty program

Implementing a loyalty points system is an effective strategy for attracting and retaining customers. Conduct various promotions to boost sales — for example, offer bonus points or promo codes. To ensure efficient customer loyalty management, leverage the capabilities of Altcraft CDP.

83%of customers say that participating in a rewards program influences their decision to make a repeat purchase

Nice bonuses after every purchase

Yoomoney
Aviasales
Premier
Alfastrah
Soglasie Insurance
Wisebits
Tinkoff
EmailSoldiers
Каменный город
Monopoly.Online
Igooods
SkyCoach
Пицца Фабрика
НТВ, Плюс
leon.ru
Exponenta
Glenmark
BNB Bank
UZUM
Отисифарм
Хараба
Cuva
Матч ТВ
RuStore
Yoomoney
Aviasales
Premier
Alfastrah
Soglasie Insurance
Wisebits
Tinkoff
EmailSoldiers
Каменный город
Monopoly.Online
Igooods
SkyCoach
Пицца Фабрика
НТВ, Плюс
leon.ru
Exponenta
Glenmark
BNB Bank
UZUM
Отисифарм
Хараба
Cuva
Матч ТВ
RuStore

Why loyal customers are important for your company

x3higher customer lifetime value
↑18%increase in annual company revenue
71%more likely to recommend the brand to others

Promo codes are an effective way to attract and motivate customers

When discount codes are offered as part of a loyalty marketing program, it motivates customers to make purchases without delay. In Altcraft Platform, you can create promo codes in various formats and automatically save them to the 360° customer profile

Promo code management — experiment with strategies

The Altcraft loyalty program allows you to create personalized or universal promo codes that can then be used in various loyalty-boosting strategies:

Adding a promo code to scenarios

Assigned to the customer as they progress through the scenario.

Inserting a promo code via a variable

Added as a variable in a template, which is then sent through a campaign.

Automatic promo code generation

The platform can automatically generate promo codes when sending messages.

Uploading promo codes from external sources

Retrieved from an external service that generates promo codes on your side.

Cascade campaigns to ensure the customer receives a timely bonus

Send messages about discounts and promo codes through any channels based on the customer's behavior and preferences

Promo code for the next purchase
Email
Promo code for the next purchase
If the email was not opened, but the app is installed
Mobile Push
If the email was not opened, but the app is installed
Notification about special promotions
Messenger
Notification about special promotions
If the app is not installed, but the phone number was provided
SMS
If the app is not installed, but the phone number was provided

Elevate Your Business to a New Level

Our experts will guide you in maximizing the effectiveness of Altcraft Platform for achieving your goals.

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Bonus points

Reward points to customers for target actions — such as making a purchase, participating in surveys, confirming information, and other activities. Motivate them to return for repeat purchases. Customize promotion rules — earning, activating, redeeming, and canceling reward points.

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Promotions and discounts

For a product promotion, choose the items that will be included. Set the discount to attract customers' attention. Identify the target audience: all loyalty program participants or profiles from a specific segment.

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Reports and analytics

For each customer, detailed information will be available about their current balance, available bonus points, and the expiration dates of these points. Data on promotion participants, points earned, redeemed, and expired will help evaluate effectiveness. Tracking revenue from the loyalty program will assess its contribution to company profits.

Results achieved by our clients — after implementing Altcraft Platform

↑714%

increase in CRM marketing profits over 4 years

Using machine learning, segmentation, and micro-personalization, we created effective templates for advertising campaigns. As a result, we made the campaigns personalized and maximally engaged customers.

15%

of total revenue came from email campaigns

We implemented email messaging, launched promotions and promo codes, configured push notifications, and embedded AK-pixel into our website and remote learning portal.

2x

increase in Click Rate

We set up broadcasts and triggered campaigns, automated interactions with our service clients through scenarios, and reduced campaign send time from 3 hours to 1.

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