How to launch a broadcast campaign
Name your campaign and briefly describe it. Optionally, set access groups and add tags for instant search.
It can be Email, SMS, Push, Telegram or WhatsApp — any channel through which you want to send messages to subscribers. Select it in the drop-down list and click «Next».
- Select a subscriber source. Either a whole database or a separate segment may be the target audience.
- Restrict the audience by specifying a resource. In this case, only those customers that have a subscription to the selected resource will receive the messages of this campaign.
If desired, you can choose "Filter by subscription categories" or "Filter by custom channel fields":
Go to the next tab by clicking «Next».
If you add several templates to one campaign, your subscribers will receive different messages in random order.
If you want to check how the template looks when your subscribers receive it or if you want to edit it, open the message preview.
Is template added? Click «Next».
Broadcast is one-time sending. However, if your sending volume is too large, it is better to split the campaign into several stages. In this case, the schedule will come in handy.
For example, you have just started to work and use new domains and IP addresses. If you send 1000 messages at a time, your domains will lose their reputation with email providers, and all your emails will get into spam. That's why you need to warm up your domain first. Split all messages into several groups and send each one after a certain period of time.
- Every day at a specific time
- Every day, several times a day
- On a specific date at a specific time
- On specific days of the week of certain months at a specific time
- On specific days of certain months at a specific time
- On a specific date at specific time intervals
- On specific days of the week of certain months at specific time intervals
- On specific days of certain months at specific time intervals
- On a specific day of the week at the beginning of the month
If the sender's reputation is high enough to send all campaign messages in 24 hours, set one run on a specific date at a specific time.
You will see the schedule in the lower part of the tab. Click «Done».
The settings of your broadcast will be displayed in a new window:
If something is wrong, click on the edit icon in the upper right corner to change the settings.
Your broadcast is configured. Now you need to launch it. There are two ways to do this.
Several icons are displayed on the right side. Click on the first one.
Confirm activation in the modal window. That's all. Now you just have to wait until the time to send comes and the messages go to subscribers.
- In the «Campaigns» section, select Broadcast and click «Create».
- Enter the name of your campaign and briefly describe it.
- Set groups to restrict access and add tags for instant search (it is optional).
- Select a channel to communicate with subscribers. Click «Next».
- Add a message template, i.e. the content you want to send to subscribers.
- Set a schedule.
- Activate your broadcast by clicking «Active».
- Saves the campaign and wait for the send time.