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How to Make Pop-Ups Less Annoying

Date: 2025-10-16 | Time of reading: 8 minutes (1489 words)
Background

Pop-ups have long been a standard tool in digital marketing, but the question of how appropriate they are is still up for debate. Users often complain when the same window appears multiple times during a single scroll through a brand’s website.

So what’s the real issue with pop-ups, and how can you make them attract customers instead of annoying them? That’s what we’ll cover in this article.

What Pop-Ups Are, Why They’re Used, and Why They Can Be Annoying

A pop-up is an interface element that appears on top of a web page, usually triggered automatically after a user spends some time on the site or clicks on a specific element.

Pop-ups are typically used for:
  • Capturing readers. Brands use pop-ups to invite users to subscribe to their email newsletters.
  • Sharing news. To inform users about service updates or pricing changes.
  • Advertising. To showcase promotions, special deals, and new products or services.

In most cases, pop-ups are created to nudge users toward a specific action. They usually include a CTA button and may ask for an email address, phone number, or prompt the user to try out new features in the service.

A big advantage of pop-ups is how easy they are to configure: you can set the display conditions, timing, duration, and more. For example, you might show a discount right when a user is about to close a product page.

The downside is that pop-ups often feel intrusive and overused, since their appearance doesn’t depend on the user’s intent. For a long time, they were deployed too aggressively: windows could reappear automatically after being closed and even block access to content until the target action was completed. As a result, people still have mixed feelings about them. Many users now install ad blockers, which means a large portion of pop-ups never reach their audience—today that’s nearly a quarter of all impressions.

Tips for Making Pop-Ups Less Annoying

1. Offer a benefit the customer actually cares about

To keep a pop-up from feeling like intrusive advertising, it should immediately show value to the user. Highlight the offer right in the headline or image: a discount, a gift, or a useful resource. Simply asking for an email “for nothing” won’t convert. But giving a bonus in exchange for contact details works much better. Frame the action as a benefit—subscribing for updates, getting a checklist, or receiving a discount. The key is to make it clear what the user gets, instead of just demanding their information.

Credits: portlandleathergoods.com
2. Keep the pop-up unobtrusive

A pop-up shouldn’t get in the way of browsing. It’s better to place it off to the side rather than covering the center of the screen—fly-in forms feel much less disruptive. Closing should be simple and obvious, with an option like “Don’t show again,” so that after one refusal the pop-up doesn’t reappear. This shows respect for the user’s choice and makes the experience less irritating. Also, don’t overwhelm visitors: limit pop-ups to no more than twice per session. A pop-up should complement the content, not block it.

Credits: ae.com
3. One pop-up per page

Don’t use the same pop-up across your entire site—users have different goals at different points in their journey. On a product page, a pop-up might suggest relevant add-ons; in the cart, it only distracts from checkout. On “Shipping” or “Contact” pages, such offers are unnecessary. Match the pop-up to the page context—or skip it if it adds no value.

5. Gamification
Game-style pop-ups grab attention. A classic example is the “Wheel of Fortune”: the user spins and gets a discount. According to OptiMonk, these formats convert at 13.2% versus 11% for standard pop-ups.

Context matters. Game mechanics should create a sense of an “earned” reward without getting in the way of the purchase. Think a wheel with a random promo code, a mini-quiz with a bonus, or a pop-up quiz that gives a coupon for taking part.

Credits: diffeyewear.com
6. Use psychological triggers

Pop-ups work better when they tap into psychological triggers. The most effective are social proof and urgency.

Social proof: show that others have bought or are interested—use “Best Seller” labels, low-stock counters, or reviews.

Urgency: a countdown timer or time-limited offer creates scarcity. Forms with timers see higher average conversions (14.4% vs. 9.9%).

You can also use gentle psychological pressure in the copy itself. For example, if you’re offering a discount, the “decline” button might read “No, I don’t want to save money.” This subtle phrasing makes the alternative feel less appealing and nudges users toward accepting the offer.

7. Run A/B tests There’s no one-size-fits-all pop-up. You should always test. A/B experiments show which design, copy, or offer works better.

Test any hypothesis: button color or text, different headlines, and various offers (percentage vs. fixed discount, a free gift, bonus points, etc.).

How to test properly: change one variable at a time and compare conversion on equivalent audiences. Regular testing helps you adapt pop-ups to real-world behavior.

How do you automate A/B testing? We explain it here.
8. Come up with unconventional pop-ups Standard “subscribe to our newsletter” windows no longer grab attention, so creative formats work better. The key is to keep them simple and user-friendly. Ideas for non-standard pop-ups:
Let users choose a discount or a gift. Give people the option to pick the bonus they want. Below is an example where the visitor selects which product category interests them more.
Credits: sincerelytommy.com
Get creative with pop-ups. Don’t stick to plain rectangles and boring “Subscribe now” text. Experiment with unusual shapes, playful layouts, and fresh wording.
Interactive search. A pop-up where the user can type a query (for example, pick a product from a list) right inside the window.
Personal mini-chat or “assistant.” The pop-up asks clarifying questions — it looks unusual and creates the feeling of having a live consultant.
Keep your pop-ups small. They don’t have to take over half the screen—compact windows in the corner can often work even better. Smaller pop-ups feel less intrusive, load faster, and let users keep browsing without interruption. This way you still grab attention without creating frustration.
Credits: marigoldcoffee.com
Personal horoscope/tip. On certain days, a pop-up appears with a playful “prediction” and a special offer (e.g., “Today the stars say it’s time to refresh your wardrobe — 15% off jackets”).
Behavior-based dynamic pop-up. For instance, if a user keeps looking at the same product, a window appears: “Looks like you’re in love with this item. Here’s a discount.” The most creative solutions are the ones that fit your brand and solve customer needs — so keep experimenting.

What Altcraft offers

In Altcraft CDP you can quickly create pop-ups in different formats — from classic modal windows and floating panels to full-screen banners and sliders. This makes it easy to choose the right type for a specific task: collecting contacts, promoting a campaign, or gently reminding users about an abandoned cart.

One of the platform’s key advantages is flexible personalization. Pop-ups can be shown to different user segments, include a person’s name or city in the text, and use custom display triggers—for example, when someone tries to close the site or after they’ve spent a certain amount of time on a page.

Design is just as simple: in the editor you can adjust colors, fonts, sizes, and add your own images. Ready-made templates are available for a quick start, and for advanced tasks you can dive into code editing.

It’s this combination—formats + design + personalization—within marketing automation that makes pop-ups in Altcraft not an intrusive “half-screen window,” but a tool that drives sales and builds loyalty.

You can read more about pop-up functionality in Altcraft Platform’s guide.

Summary

While pop-ups remain one of the most effective tools for engaging with your audience, their success depends on how seamlessly they fit into the user experience. Their main purpose is to bring value to both the customer and the business, not to distract or annoy. That’s why it’s important to make a pop-up a helpful ally rather than an intrusive element: with the right setup, it can deliver relevant offers, boost conversions, and strengthen customer relationships.

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