Suppression list: how to exclude recipients from the newsletter
This is a global suppress list. Every account has it by default. When you create a profile database, this list is immediately attached to it.
You have two options to add profiles to the suppression list: upload addresses from a file or enter them manually.
Drag and drop the file with the list of contacts into the opened form.
The file should be in one of the following formats:
- .zip
- .gz
- .xls
- .xlsx
- .csv
- .txt
You can add multiple files at once. Files can contain multiple columns.
When using this import method, the data type you're importing doesn't matter – whether it's phone numbers or email addresses. They are imported using the same algorithm.
- Adding email addresses and domains manually
- Adding phone numbers manually
In the future, remember to attach the necessary suppression list to the appropriate database or template to ensure its functionality.
These are completely different things. Suppression lists are usually used for temporary exclusion from newsletters. For example, some piece of content may cause a negative reaction from a group of your subscribers.
If your newsletter is not connected to a resource, they will not. Use an API in this case. We recommend that you use subscriptions to different resources in the future.